New updates are being added at the bottom of this story…….
Original story (published on November 17, 2021) follows:
Google Pixel 6 and Pixel 6 Pro phone users continue to discover the sections where these devices need improvement, as well as some issues that need to be fixed.
The most recent reports describe problems with the microphone and speakers of these devices. While for some users the voice picked up by the microphone is very low, for others the speakers sound low or muddy.
Google Pixel 6 series users report that the microphone of their devices presents operating issues. The component would not be correctly picking up the sound of the voice during a call (1, 2, 3, 4, 5, 6, 7).
The above reportedly results in poor audio quality during the call. So, the other person cannot hear well the user of the Pixel 6 or 6 Pro well.
The problem with the sound pick-up would be affecting even external microphones. Some users report that, after connecting an external microphone, the captured sound has a very low volume.
There are also certain reports where the microphone has stopped working completely. Google recommends affected users to contact support to investigate each case.
The speakers of the Pixel 6 and Pixel 6 Pro would not be working well either. Some users report that the sound quality is ‘way too muddy’. Also, only one of the stereo speakers would be working.
There are also complaints regarding the volume of the speakers. More specifically, users report that in the maximum volume the quality is good, but when lowering there the volume is reduced too much.
If there is any new development in this matter in the coming days, we will update this article. You can also check the issue/bug tracker dedicated to the Google Pixel 6 and Pixel 6 Pro.
11:06 am (IST): Google support is asking users who are facing issues with the microphone to try out the troubleshooting steps provided in this official guide.
One individual confirmed that the steps did resolve the problem for them. Therefore, we’d suggest giving it a shot as well.
12:05 pm (IST): The December 2021 update is rolling out to Pixel devices and Google says that this build includes a fix for the issue causing microphone to cut out during calls in certain conditions.
06:40 pm (IST): December update for Pixel 6 is now available and it brings fixes for microphone not working issue. Users likely won’t encounter this issue after updating to the latest version.
07:26 pm (IST): As we know that Google has paused December update for Pixel 6 and it will be available until the end of January.
This patch was supposed to fix the Microphone issue, but now that it’s been postponed, users will have to wait until then, or else they can also sideload the December update.
10:57 am (IST): The January 2022 patch for Pixel 6 phones brings a fix for microphone issue. So, the issue should get fixed after installing this update.
05:59 pm (IST): This issue seems to persist even after the January update. And some users are now reporting (1, 2, 3) that they were able to fix the microphone issue by blowing into it.
And since it gets fixed after blowing into the mic, it’s likely a hardware issue rather than a software bug.
04:54 pm (IST): A product expert on the Google forum suggested the affected users to directly report this issue to Google and here’s how they can do it.
09:33 am (IST): Some Pixel 6 users are now complaining (1, 2, 3, 4, 5, 6) about a weird audio glitch. Users say that they are getting loud sounds during calls, even when the audio settings are at the lowest.
This is irritating since adjusting the volume slider doesn’t make any difference and the audio is annoyingly loud anyway.
Fortunately, there is a workaround that resolves this issue, at least for some users. For what it’s worth, you can give it a try and see if the issue gets resolved.
01:52 pm (IST): Here’s another workaround for the issue where call volume is too loud even at the lowest setting. You can try this simple workaround and see if it helps.
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